General terms and conditions

SHIPPING

  • Standard delivery (2-4 days) is R75 across South Africa 
  • Express delivery (overnight) is extra charge on request
  • We will be process your order within 1-2 business days.
  • As soon as we have sent your parcel on the way you will receive a tracking number which you can use to follow your phone necklace until it finally reaches you.
  • If you have paid via EFT we will sent out your parcel as soon as the payment has reflected in our bank account. This might take another 1-2 business days as some bank institutions take longer than others. 

RETURNS

  • We have a 7 day return policy. All returns after 7 days will not be refunded or exchanged.
  • Please note that your item must be unused within the original packaging and in the same condition as you have received it. Shipping fees won't be refunded.
  • Email us at hello@acht.co.za including your order number to request a return.